Privacy Policy

Last Updated: 28th January 2025

 

At BioResponse Solutions, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our website, you agree to the practices described in this policy.

 

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and other details you provide through contact forms or when booking our services.

• Technical Information: IP address, browser type, operating system, and website usage data collected through cookies or similar technologies.

• Service Information: Details about your inquiries, service requests, or interactions with us.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services, including responding to inquiries and processing bookings.

• To improve our website and user experience.

• To comply with legal and regulatory obligations.

• For marketing purposes (with your consent), such as sending updates, special offers, or news related to our services.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us in delivering our services, such as payment processors or waste disposal partners.

• Legal Authorities: When required to comply with legal obligations or to protect our rights and safety.

 

4. Data Security

We take appropriate measures to ensure your personal information is secure, including encryption, secure servers, and restricted access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

5. Your Rights

Under UK data protection laws, you have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request the deletion of your data in certain circumstances.

• Object to the processing of your data for direct marketing purposes.

• Request data portability.

 

To exercise your rights, please contact us at enquiries@bioresponsesolutions.co.uk

 

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that collect information about your use of the site.

• You can manage your cookie preferences through your browser settings.

For more details, please see our [Cookie Policy].

 

7. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: enquiries@bioresponsesolutions.co.uk

Phone: 01162248306

 

Thank you for trusting BioResponse Solutions with your personal information.